LS NAV Hospitality kitchen printing routines make sure that customer orders get transferred automatically to the appropriate places or stations within the restaurant to be prepared in the correct order. You can control on which printer stations each item gets printed or on which monitors the item is displayed. You can base your setup on restaurants, order types, all items, items in a product group or a special group, or individual items.
There are three options for printing stations:
- OPOS printers
- Windows printers
- Kitchen monitors
With OPOS and Windows printers you manage the food preparation with printed slips. With kitchen monitors you have a live list of the orders waiting to be produced, showing automatically additions and changes to orders. The kitchen monitor has four functions, Start, End, Delete (voided order) and Show large window. Using kitchen monitors means that the system can display the status of orders on the POS menu.
For delivery and takeout, there is the added complexity of orders ahead of time. The system automatically prints or displays the order information on printer stations at a certain time before the orders should be ready, ensuring that these orders are prepared in time for delivery or pick-up.
LS NAV Hospitality provides extensive reporting capabilities. Reporting can be done in a number of ways but is always based on one of three levels:
- Transaction level: The transactions generated by the POS provide the most detailed level. On this level it is possible to analyze the contents of individual receipts.
- Statistics level: The system can generate statistical data based on POS terminal, staff, payment and item sales. The frequency and details of how these statistics are generated can be configured. This data provides a good overview of the performance of individual staff members or POS, and can be used to analyze sales by the hour within the restaurant.
- Sales history: Based on stock and finance entries generated by the end-of-day routing. This data is usually generated once a day and does not provide much detail but can be useful for long term analysis.
Based on these three levels, reporting provided a number of options, both in the form of online analysis or in the form of reports. Both reporting and online analyses provide support for NAV-specific features such as Filters and FlowFilters, allowing the user to select the days, weeks, months, quarters or years the report should be based on. Custom date filtering is also supported.
The Advanced Statistics module contains additional reporting options for use on the statistics level. This means that each user can set up a preferred analysis view of the data, similar to the Account Schedules module in the General Ledger module. Additional analysis features include:
- Analysis of sales-related data such as number of customers and total sales
- Comparison between different periods
- Analysis of non-sales data such as number of voids, open drawer and returns
- Colored high/low alerts
- User-defined calculations based on the results
- Results can be copied to Microsoft Excel