Acumatica ranks as a Leader in the Nucleus Research 2018 Value Matrix
Acumatica is a Leader in the 2018 ERP Value Matrix and in addition to being ranked as a leader, Acumatica is ranked highest in usability. Usability is critical for customers because it impacts implementation, training costs, and the willingness of users to adopt new technology.
Acumatica continues to lead the way in usability, serving several industry verticals, including commerce, manufacturing, and field service. Since that last Value Matrix, Acumatica has added a Construction Edition and Distribution Edition to its vertical offerings. With triple-digit growth, Acumatica has aggressively expanded its partner ecosystem to meet the needs of a diverse customer base, adding over 60 new value-added resellers (VARs) in the last year. As a born-in-the-cloud solution, Acumatica is delivered by subscription in the software-as-a-service (SaaS) model. Having recently secured Series C funding to bolster its investments in technologies such as AI and ML, Acumatica has stressed that it is working on practical applications that deliver value to customers. High usability and flexibility are at the center of Acumatica’s development philosophy and the vendor is looking to automate processes that it already delivers, such as with multi-entity accounting when making payments to multiple locations from a central location. In its second update in 2018, due for release in September, Acumatica is bringing a host of incremental improvements to each of its vertical solutions focused on increasing customer satisfaction. For example, with its Manufacturing Edition, the vendor is in the process of delivering project manufacturing on top of its project accounting capabilities and advanced planning and scheduling. Additionally, mobile applications will continue to be a core focus of the second release of 2018, following on from the mobile dashboard capabilities that were included in the R1 release earlier this year. Predominately serving SMBs, Acumatica is continually looking for ways to improve its customers’ user experience, often taking feedback directly from customers on what features should be delivered. This is reflected in the vendor’s approach to Industry 4.0 technologies, which centers on fitting the technology to the business case rather than the reverse. The focus on usability and customer value should continue to serve the vendor well in future editions of the Value Matrix.
The annual Technology Value Matrix is published by Nucleus Research to help clients evaluate the strengths and weaknesses of mid-market ERP software. The report provides a side-by-side comparison of 22 leading ERP vendors. This report is designed to reduce the amount of time prospects spend reading marketing materials.